Returns & Exchanges
At Active Truth, we want you to feel confident and supported in your activewear, which is why we offer a 30-day window for returns and exchanges on all full-priced items. Please ensure garments are in original condition with all tags attached and hygiene liners in place.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unwashed and unworn items in their original packaging, ensuring all labels and hygiene stickers are securely attached.
Post Your Return
Download and print your prepaid shipping label, attach it to your parcel, and drop it off at any authorized postage location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund to your original payment method or issue your store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing